Contact

Contact SinoRX

Tell us your treatment goal and we'll match you with the right Grade 3A hospital — free of charge. A senior medical coordinator replies within 24 business hours.

Who Replies

A senior medical coordinator — not a chatbot.

Response Time

Within 24 business hours.

Operating Hours

Monday–Saturday, 9:00 AM – 6:00 PM Beijing Time (UTC+8).

Languages

English and Chinese.

Free Initial Screening

Send us your details. Our team reviews your case, matches you with the right doctors, and tells you if treatment is a good fit — with a cost estimate. No payment needed. If you then book a formal consultation ($200), it is applied as credit toward your treatment.

Important Notice: SinoRX is NOT an emergency medical service. We coordinate planned, elective procedures only. If you are experiencing a medical emergency, call your local emergency number immediately.