Patient questions
Consultation is free. All prices are in USD. The scope and coordination fee are confirmed in writing before you commit. Hospital fees are paid directly by the patient to the hospital; we do not collect hospital fees.
Patient questions
What are the coordination fees?
Consultation is free. All prices are in USD. The scope and coordination fee are confirmed in writing before you commit. Hospital fees are paid directly by the patient to the hospital; we do not collect hospital fees. Free consultation — $0 Remote second opinion — $190 Single hospital visit coordination — $290 Tests / multi-department coordination — $890 Surgery / inpatient coordination — from $1,900 Complex cases — $3,500 Extra escort / interpreter day — $180
Who receives hospital payments?
Non-clinical coordination only. Hospital fees are paid directly to the hospital. Consultation is free. All prices are in USD. The scope and coordination fee are confirmed in writing before you commit. Hospital fees are paid directly by the patient to the hospital; we do not collect hospital fees.
What happens if I cancel?
Before work starts: full refund. After records work begins, but before an appointment is confirmed: 70% refund. After an appointment is confirmed, if cancelled more than 7 days before travel: 50% refund. Within 7 days of travel: no refund, but one free reschedule. Visa denied: refund of all work not yet done. If the hospital deems the patient unsuitable: full refund or switch to a remote second opinion. Third-party costs, including hotels, flights and hospital charges, follow the provider’s own rules.
Coordination fees · Refund policy · Official channels
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